Privacy Policy

Introduction

This Privacy Policy outlines Oriental Landscape Maintenance’s, a Land and Lawnscapes Company's, ("we," "our," or "the Company") practices regarding the collection, use, and disclosure of information from users who access our website at (https://olmsea.com/) ("Site") or otherwise share personal information with us (collectively: "Users").

Grounds for Data Collection

Processing your personal information (any information that may potentially allow your identification with reasonable means; hereinafter "Personal Information") is necessary for fulfilling our contractual obligations to you, providing our services, protecting our legitimate interests, and complying with legal and financial regulatory obligations.

When you use the Site, you consent to the collection, storage, use, disclosure, and other uses of your Personal Information as described in this Privacy Policy. We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions.

What Information We Collect

We collect two types of information from Users:

  1. Non-personal Information: This is un-identified and non-identifiable information that may be made available or gathered via your use of the Site. It includes aggregated usage information and technical information transmitted by your device, such as language preference, browser type, operating system, access time, and activity on the Site (e.g., actions, pages viewed, clicks, online browsing).

  2. Personal Information: This is individually identifiable information that identifies an individual or may, with reasonable effort, identify an individual. It includes:

    • Device Information: IP address, geolocation data, unique identifiers (e.g., MAC address and UUID), and other information related to your activity through the Site.

How Do We Receive Information About You?

We receive your Personal Information from various sources:

  • When you voluntarily provide us with your personal details to register on our Site.

  • When you use or access our Site in connection with our services.

  • From third-party providers, services, and public registers (e.g., traffic analytics vendors).

Use of Information

We do not rent, sell, or share Users' information with third parties except as described in this Privacy Policy. We may use the information for:

  • Communicating with you, sending notices regarding our services, providing technical information, and responding to customer service issues.

  • Keeping you informed of our latest updates and services.

  • Serving you advertisements when you use our Site.

  • Marketing our websites and products.

  • Conducting statistical and analytical purposes to improve the Site.

Sharing Information with Third Parties

We may transfer or disclose Personal Information to our subsidiaries, affiliated companies, and subcontractors for purposes such as hosting and operating our Site, providing personalized displays, storing and processing information, serving advertisements, providing marketing offers, and performing research and analytics.

User Rights

You may request to:

  1. Receive confirmation of whether your personal information is being processed and access your stored personal information.

  2. Receive a copy of personal information you directly provided to us in a structured, commonly used, and machine-readable format.

  3. Request rectification or erasure of your personal information.

  4. Object to the processing of your personal information.

  5. Request to restrict processing of your personal information.

  6. Lodge a complaint with a supervisory authority.

Retention

We will retain your personal information as long as necessary to provide our services and comply with legal obligations. Retention periods will be determined based on the type of information collected and its purpose, considering applicable regulations and the need to destroy outdated information promptly.

Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site. Cookies are small pieces of information assigned to your device while viewing a website, used for various purposes such as navigation, feature activation, preference remembering, and statistical data compilation.

Third-Party Collection of Information

Our policy addresses the use and disclosure of information we collect from you. Different rules may apply to the use or disclosure of information you disclose to other parties or sites. We encourage you to read the terms and conditions and privacy policy of each third party you disclose information to.

How Do We Safeguard Your Information?

We implement industry-standard procedures and policies to ensure the safety of the information we collect and retain, preventing unauthorized use. However, we cannot be responsible for unauthorized access or abuse of our Site.

Transfer of Data Outside the EEA

Some data recipients may be located outside the EEA. In such cases, we will transfer your data only to countries approved by the European Commission as providing adequate data protection or enter into legal agreements ensuring adequate data protection.

Advertisements and Marketing

We may use third-party advertising technology to serve advertisements when you access the Site. You may opt-out of many third-party ad networks. We may also use your Personal Information for promotional materials concerning our services. You can unsubscribe from marketing emails, but we may still send you important communications.

Corporate Transaction

We may share information in the event of a corporate transaction. The transferee or acquiring company will assume the rights and obligations as described in this Privacy Policy.

Minors

The Site is not designed for or directed at children. We do not knowingly collect Personal Information from minors without prior consent from a parent or legal guardian.

Updates or Amendments to This Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy. Material changes will be effective immediately upon display. Your continued use of the Platform constitutes acknowledgment and consent to such amendments.

How to Contact Us

If you have any general questions about the Site or the information we collect and how we use it, please contact us using the contact information shown on our Site.

Last Modified December 20, 2024

 

Terms and Conditions

Marketing, Sales, and Customer Service Messages: We will send you messages about new promotions, offers, service dates, estimates, and invoices.

Collection and Use of Phone Numbers We collect phone numbers to provide you with important updates, promotions, and notifications related to our services. By providing your phone number, you consent to receive SMS messages from us.

Types of Messages You may receive the following types of messages from us:

  • Service updates and reminders

  • Promotional offers and discounts

  • Account notifications and alerts

Opt-In and Consent By providing your phone number, you agree to receive SMS messages from us. To opt-in for Oriental Landscape Maintenance updates, text 'JOIN' to 206-781-9151. Message & data rates may apply. Reply 'STOP’ to unsubscribe. See terms at https://www.olmsea.com/privacy-policy

Opt-Out Information You can cancel the SMS service at any time. To opt-out, text "STOP" . After you send the "STOP" message, we will send you a confirmation message, and you will no longer receive SMS messages from us. If you wish to rejoin, simply sign up again as you did initially.

Assistance If you experience any issues with the messaging program, you can reply with the keyword "HELP" for more assistance. Alternatively, you can contact us directly via phone or email: 206-781-9151 or Service@OLMSea.com].

Message and Data Rates Message and data rates may apply for any messages sent to you from us and to us from you. For questions about your text or data plan, please contact your wireless provider.

Privacy We respect your privacy and are committed to protecting your personal information. Your phone number and consent will not be shared with any third parties. For more information, please read our Privacy Policy.

Carrier Liability Please note that carriers are not liable for delayed or undelivered messages.

Frequency of Messages Please note that the frequency of customer service notifications may vary based on your service schedule and needs.

Changes to This Policy We may update this SMS policy from time to time. Any changes will be posted on this page with an updated effective date.

Last Modified December 20th, 2024

E